Activity – GBM Konect Community Forum

NOTIFICATIONS – my client wants to receive automated notifications of particular data events. The Konect User Guide (4.7.1) shows how to send a text to users. Is there a way to send data-driven alerts? (alternative is to do it in Power BI).

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5 Comments

Matt Smith
5 months, 3 weeks ago

Hi Pete, thanks for posting regarding this. Can you provide an example of the data event that may occur on the client side? Let me know and I will seek to provide a more detailed response.
- Pete Whittle
  5 months, 3 weeks ago
  
  Sure – the client operates a fleet of machinery to carry out field tasks. There’s a variety of forms relating to tasks, staff and machines. You can run a routine report, say weekly, to plan servicing, but let’s say a machine breaks down and needs repair. This is recorded on the form and should trigger an alert to the workshop.
Pete Whittle
4 months ago

@mattgbm or others, any update on this? Could an alert be created in the API? It can be done in Power BI, but my client has not set this up yet.
- Pete Whittle
  4 months ago
  
  We have settled on using the API and a Python script in conjunction with a messaging service like Twilio. This is being done in one Konect instance we are aware of, using Power Automate.
  - Matt Smith
    4 months ago
    
    Hi Pete. Thanks for the insight, this sounds like a good approach to trigger the alert making use of the Konect API